Privacy Policy

Privacy Policy

Effective Date: August 2026

Porta Via (“Porta Via,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting portaviarestaurants.com (the “Website”).

This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices available to you.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • First and last name

  • Email address

  • Information submitted through contact forms or newsletter sign-ups

  • Preferred Porta Via location or other preferences you choose to provide

We may also automatically collect certain information when you visit our Website, including:

  • IP address

  • Browser and device type

  • Operating system

  • Pages viewed

  • Referring website

  • Date and time of visits

  • Interactions with our Website

  • General location information

  • Other usage and diagnostic information

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our Website, understand how visitors use it, improve the user experience, and measure the effectiveness of our marketing.

These technologies may include cookies, pixels, tags, and similar tracking tools.

Depending on the services enabled on our Website, these technologies may collect information about your device, browsing activity, interactions with the Website, and actions such as clicking reservation or ordering links.

You may be able to manage or disable cookies through your browser settings and, where available, through the cookie preference tools provided on our Website.

Analytics

We use Google Analytics to help us understand how visitors interact with our Website. Google Analytics may collect information such as pages visited, time spent on the Website, device and browser information, approximate geographic information, and interactions with Website features.

Google may process this information in accordance with its own privacy policies and terms.

Meta Pixel and Advertising

We may use the Meta Pixel and related Meta technologies to understand how visitors interact with our Website, measure the effectiveness of advertising campaigns, and improve our marketing.

These technologies may allow Meta to receive information about your browser or device and your interactions with our Website.

Meta’s collection and use of information is governed by Meta’s own privacy policies and settings.

Email Marketing

If you choose to subscribe to Porta Via emails, we may use your name, email address, preferred location, and other information you voluntarily provide to send you news, restaurant updates, events, promotions, and other marketing communications.

We may use third-party email marketing providers, such as Mailchimp, to manage our email communications and subscriber lists.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

How We Use Information

We may use information collected through our Website to:

  • Operate and maintain the Website

  • Respond to inquiries

  • Provide information about Porta Via restaurants, events, and services

  • Send marketing communications when you have chosen to receive them

  • Understand Website traffic and visitor behavior

  • Improve our Website and marketing efforts

  • Measure the effectiveness of advertising

  • Detect, prevent, and address technical or security issues

  • Comply with applicable legal obligations

Service Providers and Third Parties

We may use third-party service providers to help operate our Website and business, including providers that assist with:

  • Website hosting and maintenance

  • Analytics

  • Advertising and marketing

  • Email marketing

  • Reservations

  • Online ordering

  • Gift cards

  • Website security

These third parties may collect or process information according to their own privacy policies and the services they provide.

When you follow a link from our Website to a third-party service, such as a reservation, ordering, gift card, social media, or other external platform, your use of that service is subject to that provider’s own terms and privacy policy.

California Privacy Rights

California residents may have certain rights regarding their personal information under applicable California privacy laws.

Depending on the law applicable to Porta Via and the circumstances, these rights may include the ability to request information regarding personal information collected about you, request correction or deletion of certain personal information, and exercise certain choices regarding how personal information is used or shared.

To submit a privacy-related request or question, please contact us using the information provided below.

We will not discriminate against you for exercising privacy rights provided by applicable law.

Do Not Track and Privacy Preferences

Some browsers and devices allow users to send privacy preference signals, including “Do Not Track” or other opt-out preference signals.

Our response to these signals may depend on the technologies used on our Website and applicable legal requirements. You may also manage certain cookies and tracking technologies through your browser or available Website privacy controls.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and legal records, resolving disputes, and complying with applicable legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Children’s Privacy

Our Website is intended for a general audience and is not directed to children under the age of 13.

We do not knowingly collect personal information directly from children under 13 through the Website. If we learn that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.

Links to Other Websites

Our Website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policy of any third-party website or service you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technologies, services, or legal requirements.

When we update this Privacy Policy, we will revise the effective date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

Porta Via Restaurants
Email: peter@portaviarestaurants.com